Troubleshooting

Here are a few problems people run into frequently and some solutions

The vote message is not being sent

Please ensure that the channel you have configured exists and that vote manager has the following permissions in it:

• View Channel

• Send Messages

• Embed Links

The reward role is not being given

There are 2 common causes for this issue:

1. Vote Manager does not have permission to give roles In order to solve this, please ensure that vote manager has a least one role with either the Manage Roles or Administrator permission

2. The role Vote Manager is trying to give is above its highest role Bots are only able to give roles that are below their highest role. To solve this, move at least one role (likely the @Vote Manager role above the role you are trying to give, as below

The bot cannot respond to commands or send messages

Vote Manage requires at least one role (usually the @Vote Manager role with the following permissions

• View Channels

• Send Messages

• Send Messages in Threads

• Use External Emojis

• Embed Links

• Attach Files

• Add Reactions

• Manage Roles

• Manage Webhooks

• Read Message History

Alternatively, you can grant the Administrator permission to any role that Vote Manager has to provide it with all required permissions